This is a question that has
always seemed quite aggressive and in many cases somewhat offensive. Nosiness
has not been considered tactful especially in the traditional way of thinking.
Actually in order to transform it into a virtue we will rename nosiness. Let us
call it "Involvement" and
it is one of the key qualities required in today's competitive World in order
for an organization to survive. When you start any activity, one key strategy
will be that of surrounding yourself with trustworthy people who
"care" for what the enterprise is committed to do.
Leadership is about having a shared thinking process where everyone in the organization is a stakeholder. Each individual, whatever
their responsibility and function, must feel and BE empowered to really
participate in the challenge represented by the Vision and Mission of the
That is why in the past,
companies hired "employees", a name given to people whose job was to
obey orders. Today, though, there is a recognition of the need of critical
thinking by each individual and companies no longer can afford to hire
"employees." Now what they need is "Associates", people who
know that they are to share a part of the multiple opportunities that the
enterprise will undertake. It is a different world, so the new answer to our
Title Question is...
It is MY Business too!
No entrepreneur should hire "obedient" or
"submissive" employees at the time when they need for each associate to
really pay attention not only to his own assignment, but also to everything that
is going on inside and out of the business. People have an authentic desire for
success and for being productive. People are searching for new and better
ways of doing things and are challenging the old adage...
"The way it has always been done".
In order to take advantage
of all the creativity, ingenuity, good will, and intelligence of each and all of
the associates, Management need to be flexible as well. Top Management
should take a completely new role in the process, looking for opportunities to help their
people accomplish their individual and team goals. It is a revolution, but the rewards are Immense!
I have had the opportunity
not only to witness but to help these efforts and the experience is simply
Awesome. People grow so much at the expectation of top performance! The same
individuals that once were apathetic, lazy, cold, distant, uninvolved, careless,
now turn into engines for change and improvement. They are elated with the
idea of being an Important part of the Success! People always perform better
when the expectations are higher. This can be proven over and over.
"We tend to live
up to our expectations."
"You have to expect things of yourselves
before you can do them."
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